Terms of Sale

General

All orders are accepted by Net-Com (92) Limited on these conditions of sale which supersede any other terms appearing in any previous catalogue or elsewhere, and, unless otherwise specifically agreed in writing on Net-Com (92) Limited documentation by a Director of Net-Com (92) Limited, these conditions of sale override and exclude any other stipulated or incorporated or referred to by the customer, whether in the order or during any negotiations between Net-Com (92) Limited and the customer. All descriptions and illustrations contained in the Net-Com (92) Limited catalogue or any price list or otherwise communicated to the customer are intended merely to present a general idea of the Products, and nothing contained in any of them shall form any part of the contract between Net-Com (92) Limited and the customer.

Prices

All prices quoted are ‘RETAIL’ and include Value Added Tax. Value Added Tax will be charged at the applicable rate at the date of invoice. Whilst every effort will be made to maintain prices quoted in this catalogue, Net-Com (92) Limited reserves the right to effect changes without prior notice at any time before dispatch.

Ordering

To assist prompt dispatch, please use the stock number shown. Orders are executed to the customer’s exact requirements, and we do not substitute one Product for another unless instructed to do so, or unless the Product has been superseded. Net-Com (92) Limited does not hold a back order system, therefore out of stock items against orders will be considered cancelled unless prior arrangement has been agreed with Net-Com (92) Limited. Where back orders are required, it may be necessary to impose a small delivery charge. All order quantities will be automatically rounded up to meet the MQ. (MQ = Minimum / Multiple quantity).

Delivery

All orders amounting to less than £100.00 NET TRADE VALUE will be subject to a minimum charge of £7.00 Delivery will normally only be made to the customer’s residential address as notified to Net-Com (92) Limited.

Transit Delays, Non-Delivery and Inspection

In no circumstances Net-Com (92) Limited be liable to compensate the Customer in damages or otherwise for non-delivery or late delivery of the Products or any of them for whatever reason or for any loss consequential or otherwise arising from non-delivery or late delivery. Advice should be made in writing, regarding non-delivery, damages or discrepancies within 10 days of date of invoice. Damages, shortages and other discrepancies must be made within 3 days of receipt of goods. Carriers notes must be endorsed 'unexamined' otherwise no claim can be entertained. Parcels received in damaged condition must be refused. We cannot accept any responsibility unless the above conditions are met.

Warranty

Net-Com (92) Limited warrants that it will, at it's option, replace or repair or refund the purchase price of any Product supplied by Net-Com (92) Limited in which under normal and proper use defects appear, subject to the claim being made in writing Net-Com (92) Limited within 12 months of date of invoice, or such other period as may be indicated by Net-Com (92) Limited for specific products from time to time, provided that the Products are returned to Net-Com (92) Limited within that period suitably packaged and carriage paid.

Passing of Property and Risk

The risk of loss or damage to the Products shall pass to the Customer at the time of delivery. The property in the Products shall not pass to the Customer until all sums due or owing to Net-Com (92) Limited by the Customer on any account have been paid. If the Customer defaults in the punctual payments of any sums owing to Net-Com (92) Limited, then Net-Com (92) Limited shall be entitled to the immediate return of all Products sold by Net-Com (92) Limited to the Customer, and the Customer hereby irrevocably authorises Net-Com (92) Limited and it's employees and agents to recover the Products and to enter any premises of the Customer for that purpose. Demand for recovery of the Products by Net-Com (92) Limited shall not of itself discharge either the Customer's liability to pay the whole of the price and take delivery of the Products or Net-Com (92) Limited's right to sue for the whole of the price.

Product and Availability Information

Specifications provided in the catalogue are given in good faith and to the best Net-Com (92) Limited's knowledge and therefore does not constitute as a guarantee. Net-Com (92) Limited recommends that the Customer verifies dimensions and other data published in the Net-Com (92) Limited's catalogue together with future availability, before incorporating Products into designs or for other critical purposes. The Customer shall be responsible for ensuring the fitness of the Product for the Customers application. Net-Com (92) Limited reserves the right without prior notice to discontinue any Product or to apply design changes or alter specifications as part of its continuous programme of Product improvement, or to assist Product availability.

Returns and Handling Charge

No goods can be returned without Net-Com (92) Limited's prior consent. Subject to Net-Com (92) Limited's prior consent having been obtained, Products must be returned direct to Net-Com (92) Limited and not given to the company's representative unless authorised by Net-Com (92) Limited. All goods returned are to be accompanied by a returns note stating:

Name and Address of Sender
Date and No. of relevant Invoice
Reason for returning goods
Nature of Fault

If any of the above conditions are not met, Net-Com (92) Limited reserves the right to credit the Products at the lowest sale price and apply a 15% handling charge. Goods incorrectly ordered by Customers and returned for credit are subject to a handling charge of 25%. Special orders placed for non-stocked items cannot be returned for credit. Where personal collection of goods has been requested by the customer, it should be noted that this must be done within 48 hours of arranging the collection. Goods not collected within this period will be returned to stock and a restocking charge will be invoiced to the customer.

Order Cancellations

Cancellations or part cancellation of any order can only be accepted after prior negotiation and agreement to terms which will indemnify Net-Com (92) Limited against any expense incurred. In the event of part cancellation Net-Com (92) Limited reserves the right to invoice for any difference in selling price applicable to the quantity dispatched up to the time of cancellation.

Copyrights and Patents

All products offered for resale within the Net-Com (92) Limited's catalogue are subject to any patent, trademark, registered design or copyright or other right of any person. The contents of the Net-Com (92) Limited's catalogue are the copyright of Net-Com (92) Limited and may not be reproduced in whole or in part without the written permission of Net-Com (92) Limited.

Liability

There shall be no condition or warranty, expressed or implied binding Net-Com (92) Limited as to the quality of the goods supplied nor that they will be suitable for any particular purpose or for use under any specific conditions. Under no circumstances whatsoever will any liability be accepted for damages or consequential loss arising in connection with any goods or material of any description supplied by Net-Com (92) Limited.

Specific Condition of Sale

Net-Com (92) Limited reserves the right to decline to trade with any company or person. In the event that Net-Com (92) Limited declines to accept an order in respect of which payment has been received, the full amount of such payment will be refunded.

Export Business

These conditions do not apply to export transactions for which separate conditions of sale exist. In the event that Products supplied within this country are ultimately exported, the customer will be responsible at their expense for obtaining any license and complying with any export regulations within this country and the country for which the goods are destined.

Data Protection/Money Laundering Regulations

Net-Com (92) Limited are registered with the Data Protection Agency and may from time to time need to pass on information to our bankers/insurers. To satisfy money laundering regulations, we may make checks on your identity and address. If we need further evidence, we will write and let you know.